Privacy policy

This Privacy Policy describes how faelottie.com (the "Site" or "we")
collects, uses, and discloses your Personal Information when you visit
or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your
device, your interaction with the Site, and information necessary to
process your purchases. We may also collect additional information if
you contact us for customer support. In this Privacy Policy, we refer
to any information that can uniquely identify an individual (including
the information below) as "Personal Information". See the list below
for more information about what Personal Information we collect and
why.

Device information
- Examples of Personal Information collected: version of web browser,
IP address, time zone, cookie information, what sites or products you
view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to
perform analytics on Site usage to optimize our Site.
- Source of collection: collected automatically when you access our
Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor, Shopify.

Order information
- Examples of Personal Information collected: name, billing address,
shipping address, payment information (including credit card numbers),
email address, and phone number.
- Purpose of collection: to provide products or services to you to
fulfill our contract, to process your payment information, arrange for
shipping, and provide you with invoices and/or order confirmations,
communicate with you, screen our orders for potential risk or fraud,
and when in line with the preferences you have shared with us, provide
you with information or advertising relating to our products or
services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor, Shopify.

Customer support information
- Examples of Personal Information collected: your name, email
address, order details, and the contents of any messages you send us.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: used only to provide customer
support, by Faelottie.

Minors

The Site is not intended for individuals under the age of 18. We do
not intentionally collect Personal Information from children. If you
are the parent or guardian and believe your child has provided us with
Personal Information, please contact us at the address below to
request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us
provide our services and fulfill our contracts with you, as described
above. For example:

- We use Shopify to power our online store. You can read more about
how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy
- We may share your Personal Information to comply with applicable
laws and regulations, to respond to a subpoena, search warrant or
other lawful request for information we receive, or to otherwise
protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you
with targeted advertisements or marketing communications we believe
may be of interest to you. For example:

- We use Google Analytics to help us understand how our customers use
the Site. You can read more about how Google uses your Personal
also opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
- We share information about your use of the Site, your purchases, and
your interaction with our ads on other websites with our advertising
partners. We collect and share some of this information directly with
our advertising partners, and in some cases through the use of cookies
or other similar technologies (which you may consent to, depending on
your location).

For more information about how targeted advertising works, you can
visit the Network Advertising Initiative's ("NAI") educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting
the Digital Advertising Alliance's opt-out portal at:
http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide our services to you, which
includes: offering products for sale, processing payments, shipping
and fulfillment of your order, and keeping you up to date on new
products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation ("GDPR"), if you
are a resident of the European Economic Area ("EEA"), we process your
personal information under the following lawful bases:

- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental
rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal
Information for our records unless and until you ask us to erase this
information. For more information on your right of erasure, please see
the "Your rights" section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to
processing based solely on automated decision-making (which includes
profiling), when that decision-making has a legal effect on you or
otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal
or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to
prevent fraud that does not have a legal or otherwise significant
effect on you.

Services that include elements of automated decision-making include:

- Temporary denylist of IP addresses associated with repeated failed
transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP
addresses. This denylist persists for a small number of days.

Selling Personal Information

Our Site shares Personal Information with advertising partners for
targeted advertising, as described in the "Behavioural Advertising"
section above. Under the California Consumer Privacy Act of 2018
("CCPA"), this kind of sharing may be considered a "sale" or "sharing"
of Personal Information. We do not sell your Personal Information for
money, and we do not knowingly sell or share the Personal Information
of minors under 16.

- Categories of information shared: identifiers (such as IP address
and cookie identifiers) and internet or network activity information
(such as pages viewed and products purchased), shared with advertising
and analytics partners.
- How to opt out: you can opt out at any time by emailing us at
customerservice@faelottie.com, by using the opt-out links in the
"Behavioural Advertising" section above, or through the Digital
Advertising Alliance's opt-out portal at http://optout.aboutads.info/
- We do not offer a financial incentive in exchange for not selling information.

Your rights:

GDPR

If you are a resident of the EEA, you have the right to access the
Personal Information we hold about you, to port it to a new service,
and to ask that your Personal Information be corrected, updated, or
erased. If you would like to exercise these rights, please contact us
through the contact information below. You can fill out and submit an
respond within 30 days.

Your Personal Information will be initially processed in Ireland and
then will be transferred outside of Europe for storage and further
processing, including to Canada and the United States. For more
information on how data transfers comply with the GDPR, see Shopify's
GDPR Whitepaper:
https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA

If you are a resident of California, you have the right to access the
Personal Information we hold about you (also known as the "Right to
Know"), to port it to a new service, and to ask that your Personal
Information be corrected, updated, or erased. If you would like to
exercise these rights, please contact us through the contact
and we will respond within 45 days.

If you would like to designate an authorized agent to submit these
requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that's downloaded to your
computer or device when you visit our Site. We use a number of
different cookies, including functional, performance, advertising, and
social media or content cookies. Cookies make your browsing experience
better by allowing the website to remember your actions and
preferences (such as login and region selection). This means you don't
have to re-enter this information each time you return to the site or
browse from one page to another. Cookies also provide information on
how people use the website, for instance whether it's their first time
visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site
and to provide our services.

Cookies necessary for the functioning of the store:

_ab — Used in connection with access to admin.
_secure_session_id — Used in connection with navigation through a storefront.
cart — Used in connection with shopping cart.
cart_sig — Used in connection with checkout.
cart_ts — Used in connection with checkout.
checkout_token — Used in connection with checkout.
secret — Used in connection with checkout.
secure_customer_sig — Used in connection with customer login.
storefront_digest — Used in connection with customer login.
_shopify_u — Used to facilitate updating customer account information.

Reporting and analytics:

_tracking_consent — Tracking preferences.
_landing_page — Track landing pages.
_orig_referrer — Track landing pages.
_s — Shopify analytics.
_shopify_s — Shopify analytics.
_shopify_sa_p — Shopify analytics relating to marketing & referrals.
_shopify_sa_t — Shopify analytics relating to marketing & referrals.
_shopify_y — Shopify analytics.
_y — Shopify analytics.

The length of time that a cookie remains on your computer or mobile
device depends on whether it is a "persistent" or "session" cookie.
Session cookies last until you stop browsing and persistent cookies
last until they expire or are deleted. Most of the cookies we use are
persistent and will expire between 30 minutes and two years from the
date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in
mind that removing or blocking cookies can negatively impact your user
experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether
or not to accept cookies through your browser controls, often found in
your browser's "Tools" or "Preferences" menu. For more information on
how to modify your browser settings or how to block, manage or filter
cookies, see your browser's help file or visit
www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely
prevent how we share information with third parties such as our
advertising partners. To exercise your rights or opt out of certain
uses of your information by these parties, please follow the
instructions in the "Behavioural Advertising" section above.

Do Not Track

Please note that because there is no consistent industry understanding
of how to respond to "Do Not Track" signals, we do not alter our data
collection and usage practices when we detect such a signal from your
browser.

Changes

We may update this Privacy Policy from time to time in order to
reflect, for example, changes to our practices or for other
operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have
questions, or if you would like to make a complaint, please contact us
by e-mail at customerservice@faelottie.com or by mail using the
details provided below:

Faelottie ATTN: SPENCER,

1281 N. State St., Suite A-425, San Jacinto
CA 92583, United States

Last updated: November 7, 2026

If you are not satisfied with our response to your complaint, you have
the right to lodge your complaint with the relevant data protection
authority. You can contact your local data protection authority.
California residents can also contact the California Privacy
Protection Agency at https://cppa.ca.gov or the California Attorney
General at https://oag.ca.gov/privacy.
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